Chelmer Village Surgery

Online services

To access our online facilities,  you will need to request a username and password from the surgery.

Anyone who is a registered patient of the practice, can register for the on-line services (appointments, repeat prescriptions and information from your medical records).  Password and user name details may be given to parents for under 13 year olds.  

How do patients register for online access?:  Each individual ADULT patient will need to come in to the surgery with a valid form of photographic ID and proof of their address.

Can I register for the online services without coming in to the Surgery?  No.  You must come in IN PERSON.  This is so that we can verify that the login details are being given to the correct person and relate to the correct patient record.

Patients who are housebound should contact the practice manager by telephone for help with registering.

Once you have your username and password, you can access the online appointment booking/cancellation, online repeat prescription requests and view information from your medical records.

If you require any further information, please speak to reception on 01245 467759.

Date published: 17th February, 2017
Date last updated: 23rd March, 2020